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Sensors not working after update firmware


Did anyone had the problem when update firmware the sensors? The sensor just show like white color on LED. When i try to connect the suit, the software goes to conditional model. 

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Hi new to this, I got more or less the a very simular problem with one sensor on my suit I nocited that it gave a whiteish LED as well  it stayed constant everytime I pluged it in. And it does not registering on the software. I don't know how it fix it. 

me too. but all of sensor is whiteish LED. I am still waiting for the support group reply. 

Same here waiting for support too.
I think I may have an Idea to what's wrong with the sensors. When I plug in the sensors It does go quickly white before changing to blue what if the White LED is the powered on Indicator and possibly the software of the sensor may is not there, uninstalled, or deleted so it can not process anything. So I wonder if it's possible to find a way to reinstall the sensor program. Because I know it's not a hardware issue due to no Red LED so it must be a software or Lack of issue.

I was asked the support group to send me the orginal firmware for reinstall all staff, but i didnt get the response. It should not be a hardware problem, i think it is software crash by update the firmware .

So what do you think the solution to the problem is then?

have you found a solution yet?

No I did not find a solution. So I had to buy a replacement.

Nah, i still waiting for support group reply.

Thank you for replying, but what did you replace?

I still have the sensors in update mode (yellow), and can't use the suit.

I replacement the sensor. With you I recommend getting the hub and plug in the sensor and update that single sensor.

I tried to use hub and update only one sensor, but it does not work.

Hi, i have the same problem, sensors are white after the update and nothing works now, i tried all the solutions but nothing is working.

Any new suggestion about this ?

Maybe this works; 

Unplug all wires from hub, connect hub with pc by usb cable.

Check priovr utility if hub is working ok.

Connect the sensor wires to hub one at at time.

If necessary update suit.

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